Print Service Providers
Marketing Service Providers
Corporate Marketing
CUSTOMER+®
Module Data Sheets
Module Comparison Chart
QR MANAGER+
Customers and Users
Media Highlights
Case Studies / Testimonials
Video Hub
White Papers
Responsive Solutions’ DASHBOARD PORTAL+ provides a robust administrative user interface that can be accessed by you and your clients. This intuitive and flexible interface requires minimal technical expertise. Administrators can navigate through several easy-to-use screens to set up each client and define requirements based on their individual customer. Multiple clients can be managed within one portal and can be separated into individual groups to help manage and view only their own assets. Detailed online reports are also available and can be presented to end users as value added services.
All of the complex processes of managing several customer sites from separate management
portals are eliminated and streamlined within one easy-to-use interface. This robust core functionality allows multiple customers to be managed within one storefront, making it more efficient and cost-effective.
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• Unlimited Branded Portals Toggle Info Portals are unique sites branded with a company logo and image. This is the entry point for all ordering activity. Each portal can be assigned to a unique domain. Portals reinforce the brand, optionally offer user self-registration and forgotten passwords, and allow the site to be tailored to the client’s requirements. |
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• Item/Category/Group Management Toggle Info Items stored in the portal for customer use may be added to categories that you define, and associated with specific groups. |
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• Site Style Management Toggle Info Interface to manage the style of portal log-in pages, top level pages, category graphics, as well as page header and footer using images, HTML and CSS. |
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• Order Approvals Toggle Info Access privileges allow for user, approver, and multiple administrator levels with control over what may be viewed, ordered and produced. Approver roles enable field users to place orders with budgetary, item maximum spend, and content approvals. |
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• Reporting Toggle Info Twenty standard reports provide all the information needed to manage order activity and billing. Additional reports may be created upon request for a fee. Filter by date range, user information, item, site. Report data supplied in tab delimited or MS Excel format |
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• Integrated Shopping Cart Toggle Info An integrated shopping cart supports online orders, job tickets, order transfer and email notification, and may be optionally enhanced through options available on the following pages. |
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• Shipping Integration Toggle Info With shipping integration, your online orders require no additional re-keying to handle shipping of customer orders. Online orders are linked to your local UPS or FedEx station (provided by buyer). Shipping integration includes the creation of shipping labels with barcodes and sending of tracking information to the customer by email. |
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• Editor Toggle Info Forms editing that is integrated with Adobe InDesign Server for accurate versioning and customization of marketing material, stationery and promotional items. Basic user – level customization of marketing materials using web form interface. Built in image library for user selection, and upload of images. PDF preview with resolution selection and watermarking |
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• Press-ready Output Toggle Info On demand (just in time) items are converted by Adobe InDesign Server to PDF, imposed PDF and may include imprinting only files. These press-ready formats are routed to your FTP server with detailed sales orders and packing slips. |
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Offers powerful options for a web-based Storefront. Each option can be added as your clients needs increase. The portal is very intuitive using shopping cart methodology similar to most online shopping
experiences. If someone has purchased a book or a pair of shoes online, they will understand
how to use this system.
By providing this automated service to your clients, you are now an integral part of their marketing
supply chain and will benefit from increased business, client loyalty and satisfaction.
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• Real-time FedEx and UPS shipping rates Toggle Info You set up the weights of each item, carton breaks, and the shopping cart calculates the shipping cost total for your customer’s order. |
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• VeriSign™ Credit Card Authorization Toggle Info Credit card authorization each portal can be connected to a merchant account for payment authorization. Your merchant account determines your ability to accept MasterCard, VISA, AMEX, Discover, PayPal and other payment types. |
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• Apparel/Promotion and Merchandise Toggle Info Enhanced ordering interface and selection process including varied pricing and production workflows based on user selections |
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• User Self-Registration Toggle Info Allows individuals to set themselves up with an account, pending approval and with assignment of privileges by an administrator. |
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• Local Tax Calculation System Toggle Info Web service with Strike Iron for calculation of tax on any domestic order by zip code, city, or county. Full use of the calculator is permitted without any fees. |
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• XML Output Toggle Info Creates an .xml file with each order placed with the shopping cart; ideal when integration with MIS systems is not feasible. |
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• Budget/Spend Control Toggle Info Using our sophisticated security model, you can set budgets and establish an approval process for control. Rule-based approval settings can be used for more accurate production of orders, including quantity, spending control, and shipping method requirements. |
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• Real-Time Exchange Rate Currencies Toggle Info A global platform can be created with real-time exchange rates. This feature is available in many currencies, using advanced Web conversion tables. |
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• Retail Portal Toggle Info Business to consumer solution used for selling products and services directly to consumers with no front login screen. |
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• Toggle Description
Adobe InDesign Server based tools for editing or creating production-ready output of stationery, marketing, and promotional materials.DYNAMIC LAYOUT+ modules include a versioning tool and a WYSIWYG design environment.
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• Editor Toggle Info Forms editing that is integrated with Adobe InDesign Server for accurate versioning and customization of marketing material, stationery and promotional items. Basic user – level customization of marketing materials using web form interface. Built in image library for user selection, and upload of images. PDF preview with resolution selection and watermarking. |
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• Versioning Wizard Toggle Info Supports complex templates, with multiple pages, and a dynamic menu system that helps the user navigate and create documents on the fly. Advanced wizard-style versioning, Tabbed preview pages showing variable and versioning areas, Menu-driven variable fields grouped by theme, page location, or type, Grouped field descriptions for improved site usability, Output to Adobe InDesign native and Adobe PDF. |
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• Advanced Editor Toggle Info empowers your customer with a WYSIWYG design environment with the broad browser and desktop compatibility of Adobe Flex while ensuring consistent output from InDesign Server. Direct access to the layout itself for WYSIWYG editing without the need for forms, Full administrator control over all elements on the page – determine precisely what the user can and cannot modify and edit, Features for image and text handling such as rotations, drop shadows, type selection, color changes, and layer control to move items forward/backward, Preview, save, Output to Adobe InDesign native and Adobe PDF |
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Inventory, warehouse and third party vendor management services represent an important business opportunity for the graphic communications industry. It enables you, as a service provider or marketing agency, to Business users are increasingly looking to print service providers to offer a larger role in the distribution of their corporate collateral materials. Print service providers that offer an end-to-end solution are seeing increased revenues, margins, and customer retention rates.
Responsive Solutions’ LOGISTICS MANAGER+ fully automates the inventory, warehouse and third party vendor management for production facilities. Every facet of your warehouse can be accessed and administered by an end user through the E-COMMERCE+™system. Based on the location of the user, orders can be automatically filled by the closest warehouse or vendor with the least shipping cost. All of the complex processes of ordering, tracking, reporting, and authorizing are now available with this comprehensive interface.
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• Warehouse, Vendor and Distribution Mngmnt Toggle Info Connect third party vendors that can fulfill your clients needs for promotional items and nonprint items. Create your own supply chain of vendors and manage the entire process through LOGISTICS MANAGER+. This backend system enables you to manage single to multiple warehouses, down to the row-bin-column-shelf, pick and pack, walk, sort, order table. It is seamlessly tied into our ECOMMERCE+ portal and will allow you the flexibility to control movement and storage of materials within any warehouse. |
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Responsive Solutions’ ASSET MANAGER+ makes it simple to manage, collaborate, and repurpose your digital assets. It enables you, as a service provider or marketing agency, to increase productivity and realize a quick return on investment while maintaining brand integrity. ASSET MANAGER+ is an online repository of digital images, application files, video and audio. At a moment’s notice, anywhere in the world, your end users can access, re-version, and download their digital assets. This eliminates difficult manual processes, such as burning CDs and mailing them around the world. Best of all, this digital library is integrated into the rest of the CUSTOMER+® suite of products. Now, all images can be utilized throughout the entire system, whether in a direct mail campaign or corporate collateral. It is underlying and can be accessed at the company, group, and user level. Service providers and marketing agencies that are providing this to their end users are saving on cost, time, and energy. By offering this system, you can turn a cost center into an additional profit center while providing overall brand consistency. |
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PERSONALIZED MARKETING+ consists of several different components that provide extensive marketing capabilities designed to increase lead flow and sale conversion rates, plus reduce marketing expenses and response times. In order to stay competitive with the rapidly changing industry, you need to connect and reach out to your customers via print, web, email and personalized URLs. These customized targeted marketing tools will help you collect more customer data for use in future campaigns and generate more successful follow-ups. Within the PERSONALIZED MARKETING + system, print service providers or marketing agencies can also off-load the time-consuming prepress aspect of short job runs, such as business cards, letterheads, or brochures, by giving your clients the ability to customize these items online. Instead of using your resources on these low-margin jobs, you can now focus more on higher revenue-generating projects. By giving your end users the responsibility to edit and soft-proof their items online, it will eliminate your involvement and liability for content errors. Margins will improve along with client satisfaction. By tying all of these capabilities into one easy-to-use browser-based application, you can develop more personalized
All of the complex processes of managing several customer sites from separate management
portals are eliminated and streamlined within one easy-to-use interface. This robust core functionality allows multiple customers to be managed within one storefront, making it more efficient and cost-effective.
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• Variable Data / List Management Toggle Info Variable Data Merge lists and preview direct mail pieces in a browser with templates created in Adobe In Design. Easy set-up of variable data fields, with a range of formatting options. Powerful browser preview of merged files, with offline rendering. Users may select from multiple stored lists, upload their own lists (tab delimited) or buy lists from Accudata and InfoUSA. CUSTOMER+ renders PDF, Optimized PDF, Imposed PDF, and PPML. |
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• Email Marketing Toggle Info Email and PURLs send personalized marketing messages with variable information. Use personalized landing pages to generate leads, monitor click-through, and provide relevant information for follow up on prospect inquiries. PURL s may be incorporated into either direct mail or HTML email, or both |
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• Purls Toggle Info Email and PURLs send personalized marketing messages with variable information. Use personalized landing pages to generate leads, monitor click-through, and provide relevant information for follow up on prospect inquiries. PURL s may be incorporated into either direct mail or HTML email, or both |
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Responsive Solutions’ INTERFACE+ unlocks the system for custom applications. Many customers need flexibility and specific workflows that standard solutions cannot offer. Our system was designed to accept web service calls and XML data feeds for custom applications and integration.
INTERFACE+ is a development toolkit that opens the door to integrate with several front or backend systems that are available in the marketplace today. You can now target and manage large corporate business on a global level and offer customized designs and workflows that give you a competitive edge. INTERFACE+ provides the keys to design, create, and offer an ideal solution that fits your workflow needs as well as your customer’s.
Allow your imagination to run wild. You can start saying “yes” to your customers and develop a system that will address all of their needs. With Responsive Solutions, you will now be a missioncritical part of their operation, generating more value added services, profitability and efficiency.
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• Additional Language/Currency Support |
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• Custom Workflows |
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• API/SOAP/Web services Developers Kit |
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• ERP/EDI/CRM Connectivity |
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